This Shipping & Delivery Policy outlines the terms and conditions regarding the transport, dispatch, and delivery of QR code stickers purchased from the QR 4 Emergency platform.
1. Dispatch & Processing Timelines
Once your payment is verified and your vehicle configuration is registered:
- Orders are processed and custom-printed within 1 to 2 business days (excluding Sundays and national holidays).
- Once dispatched, we will send an email and SMS containing your tracking ID and a link to trace the package in real-time.
2. Shipping Methods & Logistics Partners
We use reliable courier channels to deliver stickers across India. Our standard delivery network includes:
- Blue Dart, Delhivery, Speed Post (India Post), and DTDC.
- Stickers are packaged in waterproof, tamper-evident envelopes to protect the adhesive and QR pattern from dust or moisture during transport.
3. Shipping & Delivery Timelines
Delivery durations vary based on the destination address:
- Metro Cities (e.g. Bengaluru, Mumbai, Delhi, Chennai, Hyderabad): 2 to 4 business days.
- Non-Metro Cities & Tier 2/3 Locations: 3 to 5 business days.
- Remote Regions / Northeast India: 5 to 7 business days.
4. Shipping Rates
Standard shipping across India is free for all purchases of the QR sticker (as included in the standard price of ₹549).
5. Delivery Limitations
Please note the following restrictions:
- We currently ship stickers exclusively within India. We do not support international shipments.
- Delivery is subject to the serviceability of our courier partners. If your pincode is located in a non-serviceable zone, we will reach out to cancel the order and issue a full refund immediately.
6. Damaged Shipment Process
If your package is delivered in a damaged, open, or crushed condition:
- Please do not accept the package if the outer seal is visibly broken.
- If you accept it and find that the QR sticker inside is scratched, wrinkled, or unscannable, please report it to our team within 48 hours of receipt.
- Email a description and clear photos of the damage to support@qr4emergency.com.
- Upon verification, we will dispatch a brand-new QR sticker replacement to you within 24 hours at no extra charge.
7. Contact Information
For delivery status queries, address updates, or shipment complaints, contact our helpdesk:
Legal Business Name: CP Network Private Limited
Registered Office Address: 401, Antriksh Building, Makhwana Road, Marol Andheri East, Mumbai — 400069, Maharashtra, India
Phone: 9665108102
Support Email: support@qr4emergency.com